Privacy Policy

Last updated: March 28, 2026

Overview

Critmax (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and desktop application.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and password (stored securely).

Payment Information:Payments are processed by Stripe. We do not store your credit card details. Stripe's privacy policy governs payment data.

Usage Data: We may collect anonymous usage analytics to improve our product. No personal content or transcription data is collected.

Desktop Application

Critmax processes all transcriptions locally on your device. No video content, audio, or transcription data is transmitted to our servers. Your content remains 100% private.

How We Use Your Information

We use your information solely to provide and improve our services, process transactions, send important product updates, and respond to support requests.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with service providers necessary to operate our business (e.g., Stripe for payments).

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Contact

If you have questions about this Privacy Policy, contact us at privacy@critmax.app.